What information do we collect?
This Privacy Policy explains how Solene collects, uses, stores and protects your information when you browse our website or interact with our services. When you engage with Solene, we may collect personal details you choose to provide, such as your name, email address and phone number when you create an account, contact us or make a purchase.
We also gather usage data to improve your experience. This may include device information, general location data and how you interact with pages, features or content on our site. These insights help us understand your preferences and continuously refine Solene to better meet your needs.
How do we use your information?
We use your information to enhance your experience with Solene. This may include improving our services, responding to your requests, and sharing updates or important notices about your account or our products.
Your information may also be processed to ensure website security, prevent fraud, comply with legal obligations and enforce our terms of use. We value your trust and do not share your personal data with third parties unless you have given explicit consent or it is required by law.
Do we use cookies and other tracking technologies?
Yes. To improve navigation and performance, the Solene website uses cookies and similar technologies. These tools help us analyze behavior, personalize content and ensure our site functions smoothly.
Cookies are also used to remember your preferences, like language settings, and to deliver more relevant content or offers. You may manage or disable cookies at any time through your browser settings.
How long do we keep your information?
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We prioritize data protection by implementing strong security measures, including encrypted storage and restricted access, to safeguard your information against unauthorized use or accidental loss.
How do we keep your information safe?
Solene uses advanced security protocols and encryption technologies to protect your data. These measures are designed to prevent unauthorized access, misuse or breaches. Our systems are regularly monitored and updated to maintain a high standard of security across the platform.
What are your privacy rights?
You have several rights regarding your personal information. Depending on your region, these may include the right to access your data, request corrections, delete information, restrict processing or withdraw consent at any time.
If you wish to exercise any of these rights, our team is ready to assist you quickly and transparently.
How can you contact us about this policy?
If you have questions, concerns or requests related to this Privacy Policy, you can reach us through the following:
Mail: support@solene.com
We are committed to transparency and invite you to contact us with any concerns about how your information is collected or used.